What are the Specific Perks for Using IP Telephony?

Advanced VoIP Phone

Are you considering deploying IP telephony in Abu Dhabi to streamline business communications and serve your customers even better? You’re making an important decision since IP telephone communication systems for business offer plenty of perks. Let’s take a look at some major benefits of using IP telephony Abu Dhabi systems:

VoIP Communications

VoIP communication is very versatile and cheap. Provided that you have the right internet bandwidth, you can communicate in different ways using the system, including voice and video calls. Emailing and text messaging are also integrated in the system. The beautiful thing is that this communication is relatively cheap compared to traditional telephony networks.


The deployment of advanced IP communications infrastructure, such as EPABX system Dubai offers today makes it possible for the system to be used from any geographical location. There’s a web-based portal that’s provided which enables users to plug into the system and communicate. Remember that the concept of call routing is also supported tremendously here. Thus, even mobile phone lines can become part of the system if they’re included in the set up.

The Option of Cloud Hosting

IP telephony Abu Dhabi has today may sound like expensive technology that small businesses cannot afford. Nothing could be further from the truth. You do not need to buy every part of the equipment that’s required to leverage IP phone communication. What’s important is that you get the right phones, and a cloud service will take care of the other infrastructure for an affordable monthly subscription fee.

Important Features

VoIP phone communications introduce a host of features that may be important to your business depending on how you engage customers. For example, the auto receptionist feature enables inbound callers to complete important steps or access services that do not require engagement with a live company representative.

On the other hand, call recording makes it possible for supervisors to track the quality of engagements between support staff and callers. There’s even music on hold that keeps callers patiently listening rather than disappointment and bored as they await a support agent to pick up. Call routing is vital when important calls have to be received, no matter where the recipient is or what phone they’re on. Check out pbx system support uae options online for more details.

IP telephony in Abu Dhabi is not an investment any business can regret now or in future. The technology transforms the way businesses communicate both internally and externally. The end result is usually better customer service and support.

For more on telephone systems, visit http://www.youtube.com/watch?v=Tahfluke6cU.


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